jlmmmph Privacy Policy

01 Introduction

jlmmmph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

This document describes in plain, clear language what personal information jlmmmph collects from Filipino players and site visitors, the purposes for which that information is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject under Philippine law.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the jlmmmph platform and are incorporated herein by reference.

02 Data Controller

For the purposes of the Data Privacy Act of 2012, jlmmmph acts as the Personal Information Controller (PIC) in respect of the personal data collected through the jlmmmph platform at https://jlmmmph.app.

As the PIC, jlmmmph determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with applicable data protection laws. If you have any questions or concerns about how your data is handled, you may contact our Data Protection Officer (DPO) using the details provided in Section 16 of this policy.

03 Personal Data We Collect

jlmmmph collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

3.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify the 21+ age requirement)
• Gender
• Nationality and country of residence
• Residential address (including barangay, city, province, and ZIP code)
• Email address
• Mobile phone number (Philippine mobile number)
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine National ID, passport, driver's license, SSS/GSIS card, PRC ID, voter's ID, or postal ID)
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates dated within the last three months)
• Selfie or live photo for identity verification purposes
• Proof of payment method ownership (e.g., GCash or Maya account screenshot showing your registered name)

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment method references
• Payment method details (e.g., GCash mobile number, Maya account reference, bank account name — we do not store full card numbers)
• Account balance history and bonus transaction records
• Wagering history and game activity records

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session timestamps, login history, and session duration
• Pages visited, features used, and clickstream data within the platform
• Cookies and similar tracking technology data (see Section 8)

3.5 Communications Data

• Records of your communications with jlmmmph customer support, including live chat transcripts, email correspondence, and support ticket history
• Feedback, survey responses, and promotional opt-in preferences

04 How We Collect Your Data

jlmmmph collects personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions
• Automatically: Through cookies, web beacons, and server logs when you browse or interact with the jlmmmph platform
• From third-party service providers: Including payment processors (e.g., GCash, Maya, BPI, BDO, Metrobank), identity verification services, and fraud detection providers, who may share data with us as part of their service delivery
• From publicly available sources: Where permitted by law, we may supplement your data with information from publicly available sources for fraud prevention and compliance purposes

05 How We Use Your Personal Data

jlmmmph processes your personal data for the following specific purposes:

Purpose	Data Used
Account registration and management	Registration & identity data
Age verification (21+ requirement)	Date of birth, KYC documents
Identity verification (KYC/AML compliance)	KYC data, financial data
Processing deposits and withdrawals	Financial & transaction data
Providing customer support	Communications data, account data
Fraud prevention and security monitoring	Technical data, financial data, KYC data
Responsible gaming monitoring and tools	Gaming activity, account data
Sending service notifications and updates	Email address, mobile number
Improving platform performance and UX	Technical & usage data
Legal and regulatory compliance	All categories as required

jlmmmph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

06 Legal Basis for Processing

Under the Data Privacy Act of 2012, jlmmmph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration (e.g., account management, payment processing)
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, PAGCOR licensing requirements, and tax reporting obligations
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving our services, where these interests are not overridden by your data protection rights
• Consent: Where we rely on your consent (e.g., for marketing communications), you may withdraw that consent at any time by contacting our support team or updating your account preferences

07 Data Sharing & Disclosure

jlmmmph does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purposes:

• Payment processors: GCash, Maya (PayMaya), BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals
• Identity verification providers: Third-party KYC and AML compliance service providers who assist us in verifying your identity and screening for financial crime risks
• Game content providers: Licensed third-party game studios and live casino operators whose games are available on the jlmmmph platform — these providers may receive limited session and wagering data necessary to operate their games
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or court order
• Professional advisors: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations

08 Cookies & Tracking Technologies

jlmmmph uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the platform. Here is a breakdown of the types of cookies we use:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display preferences, and last-visited game categories to provide a more personalized experience.
• Analytics cookies: Help us understand how players interact with jlmmmph — which pages are most visited, where users drop off, and how platform performance can be improved. Data collected is aggregated and anonymized where possible.
• Security cookies: Used to detect and prevent fraudulent logins, bot activity, and other security threats to your account and the platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jlmmmph platform. jlmmmph does not use cookies to serve third-party advertising or build advertising profiles.

09 Data Retention

jlmmmph retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years after account closure, in compliance with anti-money laundering record-keeping requirements
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later
• Transaction records: Retained for a minimum of five (5) years in accordance with AMLC and PAGCOR requirements
• Customer support communications: Retained for two (2) years from the date of the last interaction
• Technical and usage logs: Retained for up to twelve (12) months for security and fraud prevention purposes

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

10 Data Security

jlmmmph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and jlmmmph servers is encrypted using industry-standard TLS 1.2 or higher protocols
• Encrypted data storage: Sensitive data, including passwords and financial information, is stored using strong encryption algorithms. Passwords are hashed and salted — we never store plaintext passwords
• Access controls: Access to personal data is restricted to authorized jlmmmph personnel on a strict need-to-know basis, with role-based access controls and multi-factor authentication for internal systems
• Regular security audits: Our platform and infrastructure undergo regular penetration testing and security assessments by qualified cybersecurity professionals
• Incident response: jlmmmph maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected individuals within the timeframes required by law

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlmmmph:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy
• Right of access: You may request a copy of the personal data jlmmmph holds about you, along with information about how it is being processed
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, or where processing is for direct marketing purposes
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 16. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

12 Children's Privacy

jlmmmph is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21 years. The minimum age requirement of 21 years is a mandatory legal requirement under Philippine law applicable to casino-style gaming activities.

If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jlmmmph, please contact us immediately using the details in Section 16.

13 International Data Transfers

jlmmmph primarily processes and stores personal data within the Philippines. In some cases, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game content providers.

Where such transfers occur, jlmmmph ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012. We will not transfer your personal data to a country that does not provide an adequate level of protection without your consent or without appropriate contractual safeguards.

14 Third-Party Services & Links

The jlmmmph platform integrates with third-party services including payment gateways (GCash, Maya, BPI, BDO, Metrobank) and licensed game content providers. When you interact with these third-party services — for example, when completing a GCash payment — you are also subject to the privacy policy of that third-party provider.

jlmmmph is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you use in connection with your jlmmmph account. Our Privacy Policy applies only to data processed directly by jlmmmph.

15 Changes to This Privacy Policy

jlmmmph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the jlmmmph platform.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the jlmmmph platform after any changes have been posted constitutes your acceptance of the updated policy.

16 Contact Us & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jlmmmph, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the jlmmmph platform
• Response Time: We aim to respond to all privacy-related inquiries within 15 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.